Refund policy
Last updated: October 17, 2026
We want you to be happy with your purchase from Bizsabers. If something isn't right, this page explains how returns and refunds work. This policy applies to orders shipped to United States. All refunds are issued in US Dollar (USD).
Eligibility
We accept returns of defective, damaged or incorrect items only. You have 30 days from the date your order is delivered to tell us about the problem. Proof of purchase (your order number or receipt) and a photo of the issue are required. We can't accept returns of non-defective products or change-of-mind purchases.
Process for returns
- Email support@bizsabers.com or call +1-279-213-7490 with your order number and the reason for the return.
- We'll reply with instructions and the return address.
- Send the item back using one of the return methods below, securely packed.
- Keep your tracking number or proof of return until the return reaches us.
Return methods
You can return your item in the following way:
- By mail: post the item back to us. We'll email you a return label that you can download and print at home.
Restocking or return fees
We don't charge restocking or return fees for defective, damaged or incorrect items.
Refund method
Refunds are issued as store credit that you can use on a future order.
Refund processing time
When your return arrives, we'll inspect it and email you to confirm. Once approved, your refund will be issued as store credit within 7 days, in USD. Refund may take some extra time to reflect into your account. Original shipping charges are non-refundable unless the return is due to our error.
Exchange options
Defective, damaged or incorrect items can be exchanged for the same product, subject to stock. If it isn't available, we'll refund you instead.
Damaged or incorrect items
If your item arrives damaged or incorrect, contact us immediately with your order number and photos. We'll cover return shipping and send a replacement or refund.
Order cancellations
You may cancel an order within 12 hours of placing it by contacting support@bizsabers.com or call +1-279-213-7490. After that, once the order is packed or shipped, the standard return process applies.
Contact us
For any inquiries or assistance:
Business Name: Bizsabers
Business Email: support@bizsabers.com
Business Phone: +1-279-213-7490
Business Hours: Monday - Friday, 09:00 AM - 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Business Address: Turnstyle Underground Market, 1000 8th Ave, New York, NY 10019, USA